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7B · Behavior and behavior change
Social processes that influence human behavior
How the presence of others changes what we do — performance, conformity, obedience, and group decision-making — plus culture and socialization.
How the presence of others affects behavior
Being around others can boost or tank performance, dilute responsibility, and dissolve individual identity.
- Social facilitation — the presence of others improves performance on easy/well-learned tasks but impairs it on hard/novel ones (ties to arousal — Yerkes-Dodson).
- Social loafing — people exert less effort in a group when individual contributions aren't identifiable.
- Deindividuation — loss of self-awareness and restraint in a group (often anonymous), enabling impulsive, atypical behavior (mob behavior).
- Bystander effect — the more bystanders present, the less likely any one helps, via diffusion of responsibility (and pluralistic ignorance).
- Social facilitation vs. loafing depends on whether your effort is evaluated (facilitation) or hidden in the group (loafing).
How AAMC tests it
A scenario describes group behavior; pick the effect from the cue — performance change with an audience (facilitation), reduced effort when anonymous in a group (loafing), help withheld in a crowd (bystander/diffusion).
Conformity, compliance & obedience
Conformity (Asch) is matching others' behavior/beliefs; obedience (Milgram) is following an authority's orders; compliance is yielding to a request.
Asch's line studies showed people conform to a clearly wrong majority. Conformity rises with group size (to a point), unanimity, and status; it runs on normative influence (to be liked/accepted) and informational influence (to be right). Milgram's shock experiments showed ordinary people obey an authority to a shocking degree. Compliance techniques (foot-in-the-door, door-in-the-face — cross-ref 7C) get people to agree to requests. Internalization (genuine belief change) vs. identification (to fit a valued group) vs. mere compliance.
Don't confuse
Conformity (peers/the group) vs. obedience (an authority figure) vs. compliance (a direct request). The source of the pressure is the discriminator.
Worked question
A man collapses on a busy subway platform. Dozens of commuters glance over but keep walking, each assuming someone else will call for help. This is best described as: